Uploads a file and links it to the service ticket.
Description
Endpoint to add a file to an existing service ticket. Each file must be uploaded in a separate request. Files can be used to support the reported issue, for example by adding photos, or other relevant documents.
Use Case
Add a file to a service ticket, such as a photo.
Request fields
The request contains the following fields:
| Field | Description |
|---|---|
| reference | The unique identifier for this service ticket within Bloxs. This is unique (per client specific environment) for all service tickets. This identifier is generated by the Bloxs system. |
| externalIdentifier | The unique identifier within the system of the requesting party. This identifier is not generated by the Bloxs system. |
Please enter a valid token
The internal identifier of the model (i.e. Reference, Code, Name, depends on model).
The external API identifier of the model.
The file was created
No file was uploaded
There was a problem attaching the file to the service ticket