Get all service ticket problem categories in the system.
Get all service ticket problem categories
This endpoint retrieves the list of problem categories available for service tickets.
A problem category indicates the type of issue reported, for example electrical or windows.
Integrators call this endpoint before creating or updating a ticket, to know which category names are currently available.
Request Fields
This endpoint takes no request parameters.
Response Fields
Field | Type | Required | Description |
|---|---|---|---|
name | string | Yes | Name of the problem category, indicating the type of issue, for example electrical or windows. Fixed list, not configurable by the user. Maximum length 256 characters. |
OK