---
title: "Introduction"
slug: "introduction-4"
updated: 2026-02-27T07:35:03Z
published: 2026-02-27T07:35:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://www.bloxs.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

## Maintenance v1

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This API provides comprehensive support for managing service tickets within Bloxs. It allows external systems to create, retrieve, update, and list service tickets, as well as to enrich them with notes and file attachments.

In addition, the API exposes read-only endpoints for retrieving configurable reference data, such as ticket states and problem and cost categories, as defined in the admin settings. Together, these endpoints enable full lifecycle management and seamless integration of service ticket data.

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### Authorization

To access the API, include your API key in the request headers. For details on how to obtain and use your API key, refer to the [Authorization](/v1-api/apidocs/introduction-1) documentation.